Morgondimma över Sandasjön

BOOKING TERMS

BOOKING TERMS, COMPANIES, SCHOOLS, ASSOCIATIONS

UP TO 50 PARTICIPANTS
  • Cancellations and changes can be made free of charge at least 14 days before your visit.
  • Should you make a later cancellation or no-show, you will be charged the full price.
  • Minor adjustments to the number of participants can be made at least 7 days in advance.
More than 50 participants or bookings with multiple activities
  • Changes to the booking can be made free of charge at least 14 days before the start of the program.
  • Cancellation can be made free of charge 30 days before the program.
  • Cancellation between 14 - 30 days before the program will be charged with 50% of the total cost.
  • Cancellation less than 14 days will be charged with the total cost of the program.
  • Deviations may occur by agreement, see quote.
PAYMENT
  • Invoices are only sent to company or office addresses, not to private individuals.
  • If you want to pay instead, please let us know when booking. Payment by card is made online and must be completed one week before your visit.
  • Payment by invoice is made with 30 days payment terms. Invoicing is sent as a pdf via email after the activity has been completed.

 

Please send us your invoice address. We need this information in connection with your booking:

  • Full name of the company
  • Email address where the invoice is sent (we do not send paper invoices)
  • Any reference numbers or reference
  • Postal code and city
  • For e-invoices: GLN number, full company name and reference number.

BOOKING TERMS PRIVATE VISITORS

Rebooking
  • If you want to be able to rebook your activity, you need to add the rebooking guarantee.
  • Open departures can be rebooked up to 7 hours before the activity. No cancellation.
  • In the booking confirmation under time/date, click on Change time. There you change to the desired time.
  • Group bookings can be rebooked or canceled up to 7 days before the activity; to cancel, please contact us.
REBOOKING FOR lake camp AND GROUPS OF MORE THAN 20:
  • In the case of lake camp or large bookings (more than 20 people), a 14-day rebooking period applies.
  • Any cancellation of a group booking must be made in writing by e-mail or verbally by telephone.
  • In case of cancellation due to illness, the amount will be rebooked or refunded only on presentation of a medical certificate.
  • We do not make any changes or cancellations without the rebooking guarantee.
CANCELLED ACTIVITIES
  • In case of thunderstorms or storms, for example, we may have to cancel an activity. Safety always comes first.
  • We assess whether the weather is safe.
  • If the activity is canceled, we will contact you as soon as possible and agree on a new date.
CONTACT US

If you have any questions, or if you need help rescheduling, please do not hesitate to contact us on 08-717 76 00 or via bokning@aventyrsbanan.se

We are not available by phone or email during weekends.

BEFORE YOUR VISIT

 

READ MORE ABOUT "BEFORE YOUR VISIT"

We take safety very seriously.

We have well-trained instructors who are always close at hand. All instructors are trained in rescue methods to help customers down from the high altitude courses.

Before climbing, you get all the necessary safety equipment and a thorough briefing on how to use it. Everyone then goes through a practice course at ground level before climbing the real high rope courses.

We use two different belay systems:
For closed group bookings with adult participants, the guide is at the top of the courses and monitors safety, using a traditional via-ferrata system.
For open departures where the guide monitors from the ground, a smartbelay that cannot be disconnected is used. This system is also used on Sanda (the lowest courses) and for children and young people up to 16 years old.

For group bookings, you book one or more of our high rope courses. The guide is up in the trees to coach if necessary. There is also a traditional safety system that provides more challenge. Group booking is perfect for groups who want a more exclusive experience.

In an open departure, you are booked into a group with others. At each departure time we accept up to 15 people. Times are available on Sundays and school holidays starting from Easter through the fall holidays. When booking, you choose low or high courses.

Yes, the high rope courses are approved for friskvårdsbidrag

We have something for everyone, whether it's a company kick-off, bachelor party, bachelorette party or birthday party. We are used to putting together activities from 1 hour to a full day. We adapt the activity / program so that it becomes a challenge and an adventure for everyone, both on the ground and in the air.

Of course, it is possible to divide larger groups so that some climb the high rope course while others do one of our cooperative exercises. No prior knowledge is required. However, you must like being out in nature 🙂

Then you get wet.

By dressing for the weather, your experience with us will always be something special!

We only cancel our activities if the weather poses a danger to our participants and instructors, such as thunder or strong winds. Normal weather with wind and rain is fine for climbing.

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